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Corporate Background CombiTel is a business name and a trademark of Complete Broadband Networks Pty Ltd, a privately funded, Australian owned firm. The company was founded in 2000 when it commenced market and technology research into next generation applications for broadband networks. Our business has been started on a solid R&D base and many years of our staff’s experience in broadband and IP technologies. The company was successful in establishing ValueNet, the first Australian wholesale hosted IP telephony service provider, which had leading carriers, ISPs and resellers as its customers. We sold this division to an ASX-listed company in 2004, but retained indirect minority interest and assisted in transition. In 2005 we saw an unsatisfied need for a systems integrator capable of designing and delivering combined voice, data and video infrastructure solutions to service providers and enterprises. Under the new CombiTel brand we offer unmatched value to our customers based on our unique mix of skills and experience in Telecommunications and Broadcasting. Technology Vision Today increasing numbers of enterprises demand solutions for multimodal communication combining voice, video and data. Businesses need robust solutions independent of network access method (DSL, optical fibre, wireless) or location. In the consumer space, an increasing number of customers are no longer satisfied with traditional broadcast Pay-TV and expect interactive entertainment packages tailored to their needs and available on demand. Leading consumer service providers are now working on their triple-play strategies and CombiTel is at the forefront of these developments. Internet Protocol (IP) makes many of the above services available today and provides an innovation base for the future. Therefore, CombiTel solutions are built using IP technologies; we are the experts in IP communications. Customer Focus Over the last five years we worked with variety of big and small clients and we always followed our key principles of customer service.
Quality Management System It is the policy of CombiTel to provide our customers with products and services, which are competitive, fully satisfy their requirements and comply with all applicable standards and regulations. To achieve this, we have developed Quality Management System based on the international standard ISO 9001:2000. This standard has two major goals:
CombiTel has embarked on full third-party quality certification programme in with SAI Global Assurance Services and we expect to complete our first external audit in late 2006. |
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